Privacy Policy

Last updated September 26, 2026

Payphone lets you keep the phone number you already have, send callers you do not know to a paid line, and get paid for the minutes you spend talking to them. This page says what the app keeps, why, and how to have it deleted.

What we collect

• Email address to sign you in with a one time code, and to reach you about your account.
• Your name, optional, so the app can address you.
• Your cell number and your carrier, so the app can give you the right forwarding code and point declined calls at your paid line.
• Your paid line number and your settings: your price per minute, your call length limit, and whether strangers may leave a message.
• Your free list and your block list: numbers you mark, with the label you give them, so family is never charged and blocked numbers never get through.
• A record of each paid call: the calling number, when it started, how long it ran, what was charged, and any recording or message the caller left for you.
• Session data, to keep you signed in.

What we do not collect

Payphone never reads your phone's contacts, your call history, your photos or your location. It does not contain ads and does not use an advertising ID. The numbers on your lists are the ones you add inside the app or act on from a call it handled.

Money

Payments run on Stripe. A caller's card details are entered with the payment processor and are never stored by Payphone. What a caller pays lands in your own connected account, and Payphone keeps only the record of the charge: the amount, the time, and which call it belonged to. Connecting a payout account means giving Stripe the identity details it is required by law to check, and Payphone does not receive or keep those documents.

Phone calls

Paid calls are carried by a phone provider on the operator's own account. That provider handles the call itself and the card entry over the keypad, and keeps its own records of the call as any phone company does. A message a caller leaves for you is stored so you can play it back, and you can delete it.

Sharing

We do not sell your information, rent it, or hand it to advertisers. The services that host the app, carry the calls, take the payments and send the sign-in emails process only what they need to do those jobs.

Security

Data travels encrypted. Access is limited to what is needed to run the product.

Account deletion

You can ask for your account and its data to be deleted at any time, from this page: Delete your Payphone account. Verified requests are processed, your paid line is released, and backups roll off on their own within 30 days. Records of completed payments are kept as long as tax and payment rules require.

Children

Payphone is for adults running their own phone line. It is not directed at children under 13.

Changes

If this policy changes in a material way, this page and the date above change with it.